Product Conditions We Accept

We Buy Supplies in Almost Any Box Condition

We Buy Supplies in Almost Any Box Condition

One of the most common questions sellers ask us is: "My boxes are not in perfect condition will you still buy them?" In most cases, yes. Surplus Toner Buyer has developed a detailed box condition grading system that allows us to evaluate and price items across a wide range of packaging states.

The condition of the product inside the box matters most. If the OEM cartridge, drum, fuser, or other supply is new and unused, there is a good chance we are interested regardless of what the outside of the box looks like.

Box Condition Rating Scale: A Through F + PG

Grade A Perfect

A grade box is perfect & factory sealed: box that has no labels, tape, tape residue, writing, dents, or rips.

Grade B Almost Perfect

B grade box is almost perfect & factory sealed: box may have some small creases, scuffs, dents, or labels that can be professionally removed without damaging the box.

Grade C Good Shape

C grade box has minor damage & is factory sealed: box may have small holes, dents, creases, rips, lightly crushed corners, writing, water damage, etc.

Grade D More Wear

D grade box has heavy damage & is factory sealed: boxes that have large holes, crushed corners, severe water damage, cut outs, etc

Grade F Previously Opened Box

F grade box is an open box: damage to the box itself can vary.

Grade PG Plug (No Box)

A PG-rated item is a genuine OEM cartridge or supply that has no original box at all. The unit is sealed in its original bag and bubble-wrapped for protection. These items are shipped in a plain brown corrugated box. PG units are fully genuine OEM products they simply lack their original retail packaging.

Submit Your Items for Evaluation

Not sure what grade your items fall into? Submit your inventory list with a brief description of condition, or include a few photos. Our team will assess your items and provide a no-obligation purchase offer.

Frequently Asked Condition Questions